Professional Guide to AWB Tracking Online: Track Your Courier Smoothly & Securely
Every time you ship a parcel, document, or package internationally or nationally, you get an AWB number (Air Waybill). That number is your key to tracking your order online knowing where your shipment is, when it will arrive, and what “In Transit” or “Delivered” really means.

In this post, I will walk you through everything about AWB tracking; how to use it, common issues, how international tracking works, and how to monitor your package like a pro. I explain this in simple words, just like a trusted courier‑tracking expert.
Professional Guide to AWB Tracking Online: Track Your Courier Smoothly & Securely
Every time you ship a parcel, document, or package internationally or nationally, you get an AWB number (Air Waybill). That number is your key to tracking your order online knowing where your shipment is, when it will arrive, and what “In Transit” or “Delivered” really means.
In this post, I will walk you through everything about AWB tracking; how to use it, common issues, how international tracking works, and how to monitor your package like a pro. I explain this in simple words, just like a trusted courier‑tracking expert.
What Is AWB Tracking & Why It Matters
AWB stands for Air Waybill
It is a unique number assigned when you send a parcel via air or other courier services.
Why track with AWB?
Because it gives real‑time or near-real-time information on your shipment’s status: whether it is picked up, at a hub, out for delivery, or delivered.
Trust factor
With a proper tracking tool, you do not have to guess, you know exactly where your parcel is.
How to Track Your AWB Online (Step‑by‑Step)
Find your AWB number
When you ship, the courier (domestic or international) gives you an AWB or consignment number. It might be in your invoice, email confirmation, or receipt.
Open a reliable tracker
Use a trusted courier‑tracking website (like yours) or a courier’s official tracking tool.
Enter the AWB number
Make sure there are no spaces or typos. Enter exactly as given.
Click “Track Now” / “Submit”
You will immediately see the current status of your shipment.
Interpret the status updates
Statuses like In Transit, Arrived at Hub, Out for Delivery, Delivered, each has a meaning. (I will explain these below.)

What AWB Tracking Statuses Mean
Here’s a simple breakdown of common AWB tracking statuses and what they really mean for your package:
In Transit
Your parcel is moving between courier hubs or cities. It has not reached the delivery city yet.
Arrived at Hub / Sorting Center
The package is at a regional or local sorting center. From here, it will go toward the destination hub.
Out for Delivery
The courier’s delivery agent has picked up the parcel and is heading to deliver it to the final address.
On Hold / Pending
There may be a delay perhaps due to customs (if international), or internal courier operations. You might need to contact customer support.
Delivered
The parcel has reached the destination address. Sometimes, you may also see proof (photo or receiver’s signature).
Undelivered / Returned to Sender
The delivery attempt failed, or the recipient was unavailable. The parcel may be sent back or held for redelivery.
Common Problems & How to Solve Them
Even with AWB tracking, things do not always go smoothly. Here are typical problems and practical solutions:
Tracking number shows “No Record Found”
- Check if you entered the correct AWB/consignment number. Ask the sender to confirm.
- It is possible the courier hasn’t uploaded the parcel into their system yet, wait a few hours or a day.
Status has not changed for 24–48 hours
- Parcels sometimes stay at sorting hubs for a while.
- Contact the courier’s support or check branch-level contact numbers.
Package is “On Hold” or “Pending”
- For international shipments, this often means customs clearance.
- For domestic shipments, branch delays or peak-time congestion are common. Call the local branch.
Delivery failed / Returned to Sender
- Confirm the delivery address.
- Ask for a redelivery or pick-up from the branch.
- If needed, raise a formal complaint via courier’s support.
Tracking International AWB Shipments
Tracking international orders comes with extra steps and delays. Here’s what you should know:
Customs Delays
When an AWB parcel crosses borders, it may sit in customs. Your tracking status may remain “On Hold” or “Pending.”
Multiple Couriers
Sometimes different courier companies handle different legs, from origin country to destination. AWB tracking may switch from one courier system to another.
Time Zones & Local Hubs
Because of different regional hubs and time zones, tracking updates can appear late at night or early morning.
Import Duties & Local Taxes
These may delay final delivery. Make sure the recipient is ready to pay any customs duties if required.
Using AWB Tracking via an App
For real convenience, many courier services and third-party sites provide mobile apps. Benefits:
Using a trusted app helps you stay updated without constantly visiting tracking sites.
AWB Tracking for Businesses & Sellers
If you are a business, you likely send / receive many packages. Here is how AWB tracking helps you:
Bulk AWB Tracking
You can monitor multiple shipments in one dashboard.
API integration
Many tracking platforms offer API access so your e‑commerce site or order-management system can pull live tracking data.
COD & Returns
Track cash-on-delivery parcels and manage returns more reliably.
Customer transparency
By sharing real-time AWB tracking links with your buyers, you build trust and reduce “where is my parcel?” queries.
Why Reliable AWB Tracking Builds Trust
Reliable AWB tracking gives you peace of mind every step of the way. With clear updates on your parcel’s status, you always know what’s happening and what actions to take if there’s a delay.
Our tracking system provides up-to-date information, including courier branch contacts and accurate AWB-level details, so you can be confident in every update.
We remain completely independent and neutral, giving you honest tracking information without any hidden agendas
For users across India, our platform includes regional hub details, branch codes, and local delivery norms, making it easy to understand exactly where your parcel is.
We also maintain full transparency: Tracking data is sourced from the courier network and updated regularly. Every update is designed to help you stay informed, from pick-up to delivery.
Final Thoughts: Track Smart & Stay Informed
AWB tracking is your lifeline when sending or receiving parcels. It gives transparency and peace of mind. By knowing how to interpret tracking statuses, handling common issues, and using apps or business dashboards, you stay in control.
If you ever feel that your tracking is stuck or not updating, do not panic; use the steps above, check with the courier, or contact customer support with your AWB number ready.
Reliable tracking is not just about numbers, it is about trust and we are here to help you track like a pro.